Questions people ask

Is the quote free?

Yes. Tell us about the job with the form or call us, and the quote is free. The written quote is what applies.

Which areas do you serve?

The whole Outer Banks area. Meetings, consultations and the work itself all happen at your property.

How fast do you reply?

Within two business days, usually sooner.

Is your arborist certified?

Yes. Ernst is an ISA Certified Arborist, certification SO-10542A, and holds the ISA Tree Risk Assessment Qualification. You can check his certification on ISA's public directory.

Are you insured?

Yes, OBX Tree Doc is fully insured.

Do you haul the debris away?

Yes. When the work is done, the debris is hauled away.

Do towns ask for an arborist's assessment before tree work?

Some Outer Banks towns ask for one. Ernst can come out and give you a full write-up.

Do you always recommend taking a tree down?

No. We'd rather make a tree healthier than remove it. Removal is a last resort, for safety or for the health of the trees around it.

When can the crane be booked?

The BIK TC-104 grapple saw crane truck arrives in January 2027. From then, anyone can book it for tree work.

What if a tree is on a house, car or power line?

Call right away at 252-305-1966. Emergency calls answered 24 hours a day. If a power line is down, stay well away from it.

What are your hours?

Emergency calls answered 24 hours a day.

Regular hours: Monday to Friday, 8 am to 5 pm.